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Get help from the Atomato team
Where to find the walkthrough videos, the in-app FAQ and the Atomato support team.
In Atomato, open Help & Support in the sidebar. It has walkthrough videos, an FAQ and a way to reach the team. The menu item appears once you have finished the setup guide. Until then, use Contact support at the top of the Welcome to Atomato page.
After setup
Apps
AtomatoCampaignsCreate CampaignAnalyticsHelp & SupportIntegrationsSettingsBilling
Before setup is finished
Apps
AtomatoBilling
Watch the walkthroughs
Atomato
Help and Support
Need Help?Email our support team during Monday to Friday, 9AM to 5PM PDT.🛟 Contact support
Atomato onboarding
Campaign how to videos
0:41Installing AtomatoLearn how to install Atomato on your Shopify store and set up your first campaign in minutes.
1:00Setting up translationsSee how to enable and customize multi-language campaigns.
5:00How to create a NotiFeedLearn how to set up your first NotiFeed.
3:30How to create a NotiPopDiscover how to design a NotiPop.
3:54How to create a NotiSellRecommend products to your customers.
- Installing Atomato (41 seconds)
- Setting up translations (1 minute)
- How to create a NotiFeed (about 5 minutes)
- How to create a NotiPop (3.5 minutes)
- How to create a NotiSell (4 minutes)
- How to create a schedule theme launch (1 minute)
Contact support
Click Contact support in Atomato, use the contact page, or email support@atomato.co. The team answers Monday to Friday, 9 AM to 5 PM Pacific Time.
Every walkthrough video in the app also links to free setup assistance, through the same contact page.
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