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Where to find Atomato's privacy policy and terms of use
Where Atomato's privacy policy and terms of use are, where cookies are covered, and how to ask the team a privacy question.
Atomato's privacy policy and terms of use are on atomato.co, linked at the bottom of the site's footer. Cookies and browser storage are covered in the privacy policy.
Privacy policy
Read Atomato's privacy policy. In the atomato.co footer, it's the Privacy policy link in the bottom row, next to Terms of use and Cookie policy.
Terms of use
Read Atomato's terms of use. The footer link says Terms of use, and the page address ends in /policies/terms-of-service. If a reviewer asks for Atomato's terms of service, this is the page to share.
The Atomato app in your Shopify admin doesn't link to either policy. At the bottom of most Atomato pages, the atomato.co link after Learn more about Atomato opens the site, and its footer has both links.
Cookies and browser storage
Atomato's privacy policy covers cookies, local storage and session storage. The Cookie policy link in the footer opens the same privacy policy page.
For what Atomato's code does in your shoppers' browsers, see how Atomato works with Shopify's customer privacy settings. It explains what Shopify runs only when a shopper's privacy choices allow it, what still happens when those choices block it, and what Atomato keeps in browser storage, such as which messages a shopper has already seen.
How your own store's cookie notice describes Atomato is for you to decide. Check with your own legal adviser.
Ask a privacy or security question
- In Atomato, click Help & Support in the sidebar.
- Under Need Help?, click Contact support. The contact page on atomato.co opens in a new tab.
Help & Support appears in the sidebar once you've finished the setup guide. Until then, use Contact support at the top of the Welcome to Atomato page. You can also email support@atomato.co. The team answers Monday to Friday, 9 AM to 5 PM Pacific Time. For walkthrough videos and the other ways to reach the team, see Get help from the Atomato team.
Atomato also receives the requests Shopify sends when a customer of your store asks for their data or asks to be erased. To see what Atomato does with each one, read what happens when a customer asks Shopify for their data or to be erased.
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